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BYOD (Bring Your Own Device) to Work

New tools and ways of working come and go in the blink of an eye. By the time someone masters the latest tool, a better one pops up rendering prior skills less relevant. The best way to keep up with the times is to be equally reactive in implementing new learning solutions. How then, can a business become agile in their training practices? The solution is a custom and mobile learning tool.

‘Productivity would increase by 36% if enterprise apps were made mobile’

Ultimately, the success of any L&D program is focused on engagement. So why custom? And why mobile? For starters, mobile solutions offer a tremendous advantage by giving people the ability to learn when and where it suits them best. With education in their pockets teams can learn regularly and thus combat the ‘forgetting curve’. Lastly, a customizable learning platform can be adapted to each business’ community, its workflows, and its particular KPIs.

For example, if staff spend a lot of time on the sales floor, then perhaps long video tutorials might not be a good fit. Similarly, if not everyone on the team has access to a computer, then a mobile solution makes the most sense. Customizability is also better suited to tackle different educational requirements. A sales representative responsible for selling dozens of products requires different training than an account manager responsible for a single product. To better serve the community, a learning solution must therefore take into account both ends of this spectrum.

‘Employees under 25 rate professional development as their #1 driver of engagement.’

An important dimension of an effective learning solution is the environment it creates and how that environment fosters engagement and collaboration. The interface should be smooth and intuitive to allow users to focus on learning. The design should offer a fun learning environment and be imbued with the brand’s personality. Having the ability to dictate the design of a learning tool is therefore central to its engagement capabilities and in transforming learning into a collective endeavor. With the right functionalities, users would have the ability to share tips, reactions, insights, and ask and answer questions.

If, for example, a large portion of users raises similar questions about a specific lesson, then that lesson can be changed accordingly. Such agility can be applied to adapting content to user feedback, new trends, or new technologies. Let’s say a business wants to implement the latest ERP software as quickly as possible, with a highly customizable platform a curriculum could be generated in no time. This adaptability; however, is predicated on having the autonomy to adapt content independently. A learning platform that empowers a company in this way therefore empowers its users to develop and grow.

‘7 out of 10 respondents in a 2015 survey said that job-related training and development opportunities directly influence whether they stay with a company.’

Empowering teams to learn can play an important part in reducing turnover. Similarly, empowering the organization to have direct influence in content creation can go a long way in keeping that training relevant and engaging. This also provides agility in improving and adapting content to new trends and user needs.

‘Deloitte improved time to certification completion for executives by 50% by customizing learning into a more engaging format.’

In order to stay current, businesses must be nimble in their educational efforts. They must quickly adapt their content to new trends, tailor it to their teams, engage users in its creation, and imbue it with the company’s ethos. Social engagement should lie at the heart of a learning platform in order to make learning a collective endeavor. Only by combining all these aspects can a business make learning its main tool for remaining adaptable and agile.

If you and your team want to learn more about how a mobile and customizable learning tool can help your business grow, contact us here!

Sources:

https://learning.linkedin.com/content/dam/me/learning/EMW/lil-guide-4-ways-engage-workforce-mobile-learning.pdf

https://www.forbes.com/sites/georgebradt/2013/07/03/how-salesforce-and-deloitte-tackle-employee-engagement-with-gamification/?sh=11cd33a62ac7

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