Luxury, sales team

Luxury, sales team

Develop skills through knowledge sharing, the key to the enhanced sales assistant. A major player in the world of luxury wanted to improve the quality of service offered to its customers by its +3000 salespeople in its 400 stores around the world. The objectives of...
Cosmetics, collective intelligence

Cosmetics, collective intelligence

Encouraging the development of skills and collective intelligence for 100,000 retail employees around the world. One of the world’s leading luxury cosmetics groups wanted to significantly improve its onboarding, skills, and communication with their 100,000...