Security & privacy

We give your community the security it deserves

The Superapp® and Southpigalle are secure by design. We are proud to uphold a high standard of security and privacy for all of our users worldwide and are compliant with GDPR and CCPA regulations.

Your community’s security partner

All Southpigalle technologies are built with privacy by design – all profiles, messages, content, and other data are never shared with third parties. Every user has the right to request access to their data and to have their data removed from our servers.
Our platform uses algorithms developed from the result of extensive Artificial Intelligence research.

We personalize each user’s experience by feeding these algorithms with statistical data collected anonymously. These statistics are produced on an anonymous database and we do not use or collect data that is not expressly stated in the Terms of Use and Privacy Policies of our products.

Advanced encryption and security standards

Data encryption

When you access Southpigalle technologies or the Superapp®, SSL/TLS technology protects your information using both server authentication and data encryption in transit. Data is encrypted at rest, passwords are never stored as clear text.

Anonymisation

All user data collected by Southpigalle or the Superapp® is confidential by design. This data is never shared with third-party software or social networks. We only gather information expressly stated in the Terms of Use and Privacy Policies of each of our products.

Safeguard community access

Securing your Superapp® community is easy with multiple options to manage user access: using our own access code process, SSO connection using our client’s directory server technology, multi-factor authentication and much more. In all of our products, we use Auth0 technology to authenticate and authorize users, ensuring a high level of security and confidentiality for our users and clients.

Data privacy

Users can request a download of their history from any Southpigalle technology or the Superapp® at any time. Access to user data by the Southpigalle and Superapp® team is strictly regulated and is performed for troubleshooting purposes only at the request of the user. Contact dataprivacy@southpigalle.io to request access to your data or learn more.

Secure cloud infrastructure

All files are saved with AES256 encryption in an Azure dedicated cloud and access is highly restricted to select individuals inside our organization.

Audits

In order to provide our clients and users with the best security experience, we perform an annual pentest to proactively ensure security and address potential vulnerabilities – the results of which lead to the continuous improvement of our technology. Clients can access our pentest results by contacting us at dataprivacy@southpigalle.io

Data controller identity

Southpigalle 4 rue du Caire 75002 Paris France
contact@southpigalle.io
SIRET : 811 791 912 000 17

“The precondition to freedom is security.” — Rand Beers
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