Collective Intelligence
Unbridled access to the world’s best source of information: your teams
Collective intelligence is the merging of efforts from all members of a community with technology to boost knowledge sharing, analytic and decision-making abilities, heighten creativity and improve the user experience.
Knowledge in a community is often shared, documented, and put to use informally either by individuals or as a group. But what if the experiences, insights, and learnings of the collective could be made actionable and accessible to all?
Superapps® for Collective Intelligence challenge the traditional structure and spread of information to centralize and index all community intelligence – empowering teams and informing conversations. Human-machine collaboration enables organisations to interact with employees and customers in more effective ways.
Share & access experience
Eliminate knowledge silos
Sharing and creating an easy way to access a team’s internal documentation, processes, catalogues, notes and more is done all through a conversation in the Superapp®. Users can contribute an insight, share it with a colleague, and publish it for all to see. They can access the knowledge of others through asking a question to the collective group, access the data connected to systems and the knowledge already shared, find the peers who are the best suited to give them an answer.
Everyone is an expert
Learn from each other
Collaborate on existing and new knowledge on the Superapp®. Leverage the community’s experience and expertise to identify the best individuals to ask on any given topic. Create a community culture of sharing.
Drive engagement
Unlock the potential of every community member
Contributing meaningfully to the global community has a positive impact on the engagement of its members. Creating an active knowledge-sharing community increases the participation, expertise, and confidence of all contributing members.
Empower each user with the expertise and experiences of others when answers are just a message away – decrease frustration, decision-making times, and the occurrence of the response, “I don’t know”.
Redesign operations
Improve collaboration processes by connecting all stakeholders
Connecting the best of humans and machines drive teams toward peak performance. Everything from internal processes to untamed dilemmas can be raised and addressed using the Superapp® and its collective intelligence features, in turn augmenting and amplifying human productivity and ingenuity.
Automation, Intelligence and Personalisation
Last Mile Computing: data is the competitive advantage
Superapp® solutions are the intelligent layer between systems, teams and external stakeholders. The value of the Superapp® is that it establishes collaborative networks, enhanced by data-enabled learning, collaboration tools, custom workflows, and more. The Superapp® makes every interaction into a valuable asset.