Commerce, Care, Loyalty

Designing relationships in the era of the one-to-one internet

Conversational Commerce is about owning your customers.
Delivering convenience, personalization, and decision support for clients while they are remote or on the go. Its is the next stage for brands to enhance Care and Loyalty programs, to connect the boutique, the sales advisor and the client:
building a mass market of niche.

Conversational commerce makes it possible for brands to improve the relationship and to talk customers on the channel they’re most comfortable with. Superapp® allows brands to go direct to customer, design the new loyalty programs and the care experience their client deserves.


Connect and engage clients and prospects with augmented 
Visio Services.
 Direct To Consumer

Deploy augmented visio services, with features such as live streaming with shoppable products, gamification, group shopping benefits, and more. Create new ways to engage prospects and clients to unlock sales, provide services, and build loyalty.

Agent and Experience Management

Unlock remote relationship, handling complete customer interactions from one platform

Manage all customer interactions and leverage custom settings to optimize your agent workflow for the best support experience. From text, voice or video, engage customers taking advantage of all communications levers. From website, apps and social media leverage your customers relationship.

Conversational Commerce


Automate services with conversational agents

Create automated conversational agents to engage consumers, provide answers to FAQ, guide them to desired customer support. Take advantage of our natural language processing capabilities to manage complex queries.

Automate services with conversational agents
Relationship Design, then, is about meaningful interactions, and how we create, observe, measure, edit, and improve the way conversational brands behave and relate to us in the era of the one-to-one, talking internet.— Chriss Messina

Watch Manufacturer

"Integrating conversation into our sales procedure has been an amazing opportunity for us. We have empowered our sales representatives with a Superapp to connect with clients on whatever platform they prefer (WhatsApp, WeChat, Messenger, etc.) without the fuss of asking our clients to change the way they interact with our brand."

EMEA Senior Sales Manager Watch Manufacturer Read Study →

Tailored Health Nutrition for Cats & Dogs

“The collective intelligence of our customer service and marketing teams is unique. A superapp allows to bring the best of our knowledge to our customers, building over time a very valuable asset”

Digital Transformation Project Lead Global Marketing Manager Read Study →
Southpigalle, The Conversation Software Company
Serge Lutens
de Grisogono
Royal Canin
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