SUPERAPP FOR DESKTOP
Empower your teams with the tools to meet customers where they communicate the most.
Monitor messaging, video conferencing and voice interactions with teams and clients, easily share information between groups and manage your Private Social Networks. Build your own workflows through mini-apps and enhance your teams collaboration and client relationship.
Superapp for desktop is a unique control tower.
Conversation management and Chat
An all-in-one intuitive interface to manage multiple conversations at the same time. Handle your business, chat with your teams, and clients. Monitor your social networks conversations, all in one place.
Leverage your consumers relationship and accelerate sales through their preferred networks e.g. WhatsApp, WeChat, Messenger… in one place!
Access your data in your chat
The Superapp mini-apps are the intuitive solution to connect your CRM, ERP, PIM, DAM data.
Agent & Experience Management
Handle complete customer interactions from one platform. Manage all tickets and leverage custom settings to optimize your agent workflow for the best support experience.
Customer Experience History
Answer tickets from an intuitive interface. Resolve tickets faster. Never lose context. View the status and chat content for every interaction between an agent and a customer.
Deliver support right within the app’s messaging interface. Track your support status in real-time with monitoring tools to view response time, pending time and more.